Lord of Battles (“Lord of Battles,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how and why we use it, how we protect it, and the rights that may be available to you.
This Privacy Policy applies to visitors, customers, and users of our website and is intended to address applicable privacy requirements for customers in the United States, European Economic Area (EEA), United Kingdom, Canada, and other regions where we conduct business.
1. Who We Are
This website is operated by:
Lord of Battles
191 Quaker Farm Rd
Mystic, CT 06355
United States of America
B2C Customer Support: info@lordofbattles.com
For privacy-related enquiries or requests concerning your personal information, you may contact us at info@lordofbattles.com.
2. Personal Information We Collect
The information we collect depends on how you interact with our website and services. It may include:
- First and last name
- Billing and shipping address
- Email address
- Telephone number
- Account information
- Order and transaction information
- Payment-related information
- Information submitted through contact forms
- Newsletter and communication preferences
- IP address
- Browser, device, and website interaction information
- Cookie and consent preferences
- Information necessary to provide customer support and fulfil orders
We ask that you provide only information that is necessary for the relevant transaction, enquiry, or service.
3. How We Collect Personal Information
We may collect personal information when you:
- Place an order on our website
- Create or register an account
- Contact us by email, telephone, mail, or web form
- Subscribe to our newsletter
- Request customer support
- Make a payment
- Browse or interact with our website
- Accept, reject, or manage cookies and similar technologies
Certain technical information may also be collected automatically through cookies and similar technologies.
4. How We Use Your Personal Information
We may process personal information for purposes including:
- Processing and fulfilling orders
- Processing payments
- Delivering purchased products
- Creating and managing customer accounts
- Responding to enquiries
- Providing customer service and after-sales support
- Sending order and service communications
- Sending newsletters or marketing communications where permitted
- Maintaining and improving our website and services
- Compiling and analysing website statistics
- Maintaining website and transaction security
- Preventing misuse, fraud, and unauthorized activity
- Maintaining appropriate business and transaction records
- Complying with applicable legal, tax, accounting, and regulatory obligations
We use personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.
5. Legal Basis for Processing
Where the GDPR, UK GDPR, or similar legislation applies, we process personal information only when we have an appropriate legal basis.
Depending on the circumstances, this may include:
Contract: Processing necessary to process your order, deliver products, provide customer support, or otherwise perform our contractual obligations.
Legal obligation: Processing necessary to comply with applicable laws, regulations, tax, accounting, or other legal requirements.
Consent: Where you have provided consent, for example for certain marketing activities or non-essential cookies.
Legitimate interests: Where processing is reasonably necessary for our legitimate business interests and those interests do not override your fundamental rights and freedoms.
Where processing is based on consent, you may withdraw that consent, subject to applicable law.
6. Payments
When you purchase products from us, information necessary to process your payment and transaction may be provided to payment service providers.
We may receive transaction-related information from payment providers, but payment information is processed according to the procedures and privacy practices of the applicable payment provider.
7. Order Fulfilment and Delivery
To process and deliver an order, we may provide necessary personal information to third parties involved in fulfilment and delivery, such as shipping, courier, logistics, customs, and related service providers.
Only information reasonably necessary to provide these services should be shared.
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate the website, remember preferences, understand website usage, and provide other functionality.
Some cookies are necessary for the website to function correctly. Other cookies may be used for statistics or other purposes where permitted.
Where required by applicable law, non-essential cookies will be used only after obtaining the appropriate consent.
For detailed information about the cookies used on our website and how you can manage your preferences, please see our Cookie Policy.
9. Sharing Personal Information
We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services, including:
- Payment service providers
- Shipping and logistics providers
- Website hosting and technical service providers
- Analytics and website service providers
- Professional advisers where necessary
- Government, customs, regulatory, or law-enforcement authorities where legally required
Third-party service providers may process information according to their respective roles, contractual obligations, and applicable privacy laws.
We may also disclose information where necessary to establish, exercise, or defend legal claims or to comply with a lawful request.
10. International Transfers
Lord of Battles serves customers internationally. As a result, personal information may be processed in or transferred to countries other than the country in which you live.
Where applicable privacy legislation requires safeguards for an international transfer, we take appropriate measures designed to protect personal information in accordance with applicable legal requirements.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The applicable retention period may depend on the nature of the information, the transaction or service involved, and applicable legal, accounting, tax, regulatory, dispute-resolution, and record-keeping requirements.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise appropriately dispose of it, subject to applicable law.
12. How We Protect Your Information
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Access to personal information is limited where reasonably appropriate to persons and service providers who require it for legitimate business purposes.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
13. Your Privacy Rights
Depending on your location and applicable privacy legislation, you may have certain rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing relies on consent
- Request portability of certain personal information
- Opt out of certain marketing communications
- Submit a complaint to an appropriate privacy or data-protection authority
Not every right applies in every circumstance. Requests are handled according to the privacy legislation applicable to the individual and may be subject to lawful exceptions.
14. European Economic Area (EEA) Privacy Rights
Where the General Data Protection Regulation (GDPR) applies, individuals in the EEA may have rights including access, rectification, erasure, restriction of processing, objection, and data portability, subject to the conditions and exceptions established by applicable law.
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
You may also have the right to lodge a complaint with the competent data-protection supervisory authority.
15. United Kingdom Privacy Rights
Where the UK GDPR and applicable UK data-protection legislation apply, individuals in the United Kingdom may exercise their applicable data-protection rights, including rights concerning access, correction, deletion, restriction, objection, and portability where applicable.
You may also have the right to make a complaint to the UK Information Commissioner’s Office (ICO).
16. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy legislation.
Depending on your state and the circumstances, these rights may include the ability to:
- Request information about personal information collected about you
- Access personal information
- Correct inaccurate personal information
- Request deletion of certain personal information
- Obtain a portable copy of certain information
- Opt out of certain processing where required by applicable law
The availability and scope of these rights depend on the applicable state law and whether that law applies to Lord of Battles and the particular processing activity.
We will not unlawfully discriminate against an individual for exercising an applicable privacy right.
17. California Residents
Where applicable California privacy legislation applies to Lord of Battles and a particular consumer or processing activity, California residents may exercise the rights provided to them under applicable law.
Requests will be reviewed and processed in accordance with the requirements, limitations, and exemptions of applicable California law.
18. Canadian Privacy Rights
Where applicable Canadian federal or provincial privacy legislation applies, individuals may have rights concerning access to and correction of personal information.
Where processing relies on consent, you may also be entitled to withdraw your consent, subject to legal and contractual restrictions and reasonable notice.
19. Marketing and Newsletters
Where permitted by law, we may send promotional emails, newsletters, product information, or other marketing communications to customers and subscribers.
Where consent is required, such communications will be sent based on the appropriate consent.
You can unsubscribe from marketing emails by using the unsubscribe option provided in the communication or by contacting us.
Service-related communications concerning an order, account, payment, delivery, or customer-service request may still be sent where necessary.
20. Children’s Privacy
Our website and services are not directed toward children for the purpose of knowingly collecting their personal information in violation of applicable law.
If we become aware that personal information concerning a child has been collected in circumstances that do not comply with applicable law, we will take appropriate steps to address the matter.
21. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the applicable privacy policy before providing personal information to a third-party website.
22. Legal Disclosure
We may disclose personal information where reasonably necessary to comply with applicable laws, regulations, court orders, governmental requests, or other lawful processes.
We may also disclose information where reasonably necessary to protect our rights, property, customers, website, or business, or to establish, exercise, or defend legal claims.
23. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, technologies, or legal obligations.
When we make changes, the updated Privacy Policy will be published on this page and the Last Updated date will be revised.
We encourage visitors to review this Privacy Policy periodically.
24. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Lord of Battles INC
191 Quaker Farm Rd
Mystic, CT 06355
United States of America
B2C Customer Support: info@lordofbattles.com